Privacy Policy
Last Updated: October 2026 • Effective for Asheville AI & Client Services
1. Overview & Our Local Commitment
Asheville AI ("we," "our," or "us"), based in Asheville, North Carolina, respects the privacy of our website visitors, prospective small business clients, and implementation partners. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website, request a Free Business AI Readiness Assessment, or engage our AI implementation services.
2. Information We Collect
- Information You Provide Directly: When you complete our Free AI Readiness Assessment form or contact form, we collect your name, business name, work email address, industry, team size, primary operational bottlenecks, and any workflow notes you choose to share.
- Client Engagement Data: When you hire us to implement custom AI systems, we may process operational workflows, scheduling rules, business FAQs, and API credentials necessary to configure your system under a dedicated Statement of Work (SOW).
- Basic Website Diagnostics: We may collect standard non-identifying browser metadata (such as device type, page visits, and referrer URLs) to maintain website performance and security.
3. Strict AI Data Confidentiality (Zero Public Model Training)
We never sell your business data or use your proprietary client records to train public AI models. When we deploy custom voice agents, chat assistants, or workflow automations for your business, we configure enterprise API endpoints with zero-data-retention / opt-out policies wherever supported, ensuring your business knowledge and customer interactions remain strictly confidential to your organization.
4. How We Use Your Information
We use the information we collect solely to:
- Prepare and deliver your customized Business AI Readiness Assessment and ROI roadmap.
- Communicate with you regarding your inquiry, consultation scheduling, or ongoing implementation support.
- Design, test, and maintain the specific software integrations (such as CRM, calendar, or invoicing connections) authorized by your business.
- Comply with applicable legal and regulatory obligations in the State of North Carolina and the United States.
5. Third-Party Services & In-House Lab Projects
Our website includes links to independent projects built and maintained by our AI Product Lab, including Voicemagic.dev and Asheville.gg. When you visit external domains or connect third-party business software (such as Google Workspace, QuickBooks, or Twilio), those services are governed by their respective privacy policies.
6. Your Choices & Data Rights
You may request access to, correction of, or deletion of any personal or business contact information you have submitted to us at any time by emailing hello@ashevilleai.net. We do not send unsolicited bulk marketing spam.
7. Contact Us
If you have any questions about this Privacy Policy or our data security practices, please contact us at:
Asheville AI (ashevilleai.net) • Asheville, North Carolina • hello@ashevilleai.net